CASE STUDY
HEALTHCARE
THE CLIENT
THE CHALLENGE
THE SOLUTION
It quickly became apparent to IOSecure that there were two tasks. The first was the highly complex installation job that had to be done. The second was managing and fulfilling the wishes of the hospital’s numerous stakeholders and meeting the requirements of the different technology providers in order to create the best patient experience possible. IOSecure was able to do just that, at the same time giving the Acute Care Centre leading-edge technology. IOSecure installed a wireless solution throughout the facility that accommodated the different specifications and requirements of the various wireless devices. Many of these systems are patient-critical, where lives can be at stake. For example, a heart patient wearing a heart monitor and who is mobile can always be monitored no matter where they are at any given moment. If the patient suffers a cardiac incident, nursing stations need to be alerted instantly of the problem and the exact location of the patient. IOSecure was also charged with installing a voice and video collaboration system and opted to go with the Cisco Telepresence SX20, which turns a flat-panel display into a full-blown telepresence system that’s fully HD and works perfectly in small- to medium-sized conference rooms. IOSecure installed these video systems throughout the Acute Care Centre while, at the same time, implementing a wireless communications system from Vocera, running on Cisco routing hardware. Vocera allows instant, wireless, staff-to-staff communication throughout the facility. Rather than an overhead paging system, Vocera is a lightweight badge that is worn and activated with a simple touch. A request to communicate with a specific individual is made verbally and the request is routed directly to that person. Both the video and voice systems are cutting-edge, and IOSecure’s installation guaranteed flawless operation. Their exceptional work led the hospital to formally tell IOSecure that it was more than delighted with the results. “You have given us the means, through your installation of the best technology available, to provide exceptional patient and staff experiences in our new Acute Care Centre. We wouldn’t hesitate to use IOSecure again in the future – which, by the way, is very bright, thanks to you!”
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