The client is a world-renowned rail tour company that operates high-end rail tours through the Rockies of Alberta and British Columbia, from April to October each year. The tours last anywhere from two days to more than three weeks, with exceptional service, food, beverages and off-train accommodations included in a single price.
The client operated in silos, which manifested in two distinct challenges:
- Create a technology solution that would enable the client to monitor and keep track of its 60 rail cars, knowing their exact location and condition at all times, as well as have a way to maintain contact with passengers on board to identify and notify the kitchens of any updated dietary changes or other demands placed on train staff.
- Consolidate several offices.
THE SOLUTIONIOSecure designed a solution that included both satellite and WIFI technologies, implementing a state-of-the-art network based on Cisco technologies. Redundant power supplies support a business continuity plan for uninterrupted access. This ensures that the trains are available for as close to 24/7 as possible.The offices were also fully consolidated so that knowledge workers at any office and at any time could collaborate with each other and with their trains.While the office consolidation project was completed over the course of several months, the connected train project is slated to be fully operational by 2019. To date, the client has been thrilled with the results. “We had no idea of the complexities of connecting our rail cars via GPS and LTE networks with our head office but IOSecure is pulling it off and the benefits, to date, are immeasurable. We now have a central location and we can track our rail cars and their condition in real time. In short, we’re thrilled.”
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